I've been a member here for quite some time. I had to let my membership lapse during the economic downturn, but as soon as I could, I came back.
There's just SO much to do here....
To be guaranteed a space, please make reservations in advance. For children on the family membership, reservations may be made up to 72 hours in advance. For children not on the family membership, reservations may be made no earlier than 48 hours in advance. Reservations may be made in person or by telephone. If space is not available for your child at the desired time, you may be placed on an alternate list and contacted if space does become available due to cancellations. Your reserved space will be held for you for fifteen minutes after your reserved time, but your child will be allowed to stay only the length of time of the initial reservation. If you are later than fifteen minutes, your space may be given to someone on the alternate list.
Members may leave children for up to two hours per day. You may spilt your reservation time in two visits during the same day. Reservations are recommended. There is no guarantee of space without a reservation. You can extend your time if your child participates in the Fitness Play/Fun classes. You must remain on Club premises while your child is in Child Care. There are separate policies for offsite programs.
We ask that you contact Child Care immediately if you are unable to bring your child for the time reserved. If you do not contact us within 1/2 hour of your reservation time to notify us of the cancellation, your account will be automatically charged a $6.00 non-cancellation fee. This fee has been established to insure that members do no take advantage of Child Care and reserve spaces randomly and then not use them. This same fee applies to Special Events that require reservations.
Members must pick up their children by the end of their reserved time. For every 10 minute increment you are late, you will automatically be charged a $5.00 late pick up fee. Frequent late pick-ups may result in not being able to utilize our childcare.
Absolutely no sick children will be accepted in Child Care. Children of questionable health will be denied access at the descretion of the Child Care staff. If your child becomes ill while in our care, you will be contacted immediately.
If a child misbehaves or becomes unmanageable, the parent will be informed. After 2 warnings, the child may not be permitted to come to Child Care for a periond of up to two weeks. At the discreation of the Child Care Manager, the child could be dismissed from Child Care for two weeks after the first warning, depending upon the severity of the behavior.